Outsourcing is also known as Business Process Outsourcing and I think this is one of the terms that people are usually familiar with in the industry.
Now, the question is what is outsourcing and why do people choose outsourcing?
Outsourcing is one of those processes where in a company or organization seeks help or assistance from another company to perform certain tasks or manufacture products or get some services accomplished for them. These are usually those tasks that the company could perform within the organization if they have an expert in-house team dedicated to these otherwise outsourced tasks. Usually, cost cutting is one of the general reasons why a company decides to outsource their tasks.
Benefits of outsourcing:
Outsourcing is usually done to lesser developed countries where in the labor costs are highly affordable and exhibit the best quality in the industry. India is one amongst those countries where the costs of outsourcing is comparatively less and a number of countries reach here to get their work done with ease with no compromise over the quality and at best prices.
Why outsource to India?
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India is one of those very few places in the world where people are qualified professionals and experts at the tasks that they accomplish. As far as your tasks are concerned you are searching for someone who can work on it with no compromise over the quality at lower costs. These companies in India have a long term experience at serving companies in abroad with high-quality and affordable services to help them manage their business processes with ease.
When you are handling a new process and if you are in-house staff are amateur in those areas, then, you are facing a potential risk which can affect your business. So, the better option is to outsource! In a scenario, where you are not aware of the new technologies that are emerging to deal with your current processes, then, you need someone who can really help you. Let us forget risk and lead a stress free life.
When you are outsourcing to your outsourcing partner based in a country like India, you get 24/7 support on your projects because it is in a different time zone. Also, here you can utilize the manpower 24 hours a day. The outsourcing partner can take up the work and accomplish the pending tasks while you are not at office. Everything is easy because they are working on your projects that your staff has either untouched or left half way through as it was too late and they had to get back home.
Suppose it is Christmas time and your employees are out there enjoying their holidays. But, you have an emergency that needs to be tended to at the earliest and you cannot reach out to your staff or hire someone unknown to you and your business. Now, you have a team of people working for your company from India and regardless of whether it is a holiday or working day your work or task will be accomplished undoubtedly.
You have your outsourcing partners working on your project. Of course, they help to accomplish the tasks at lower costs with no compromise over quality. You are now free and have time to focus on more important or core tasks where you can focus on what your competitors are up to and work on improvising your contributions. Now, you have no reason to complaint on why you lost out to your competitors just because you didn’t have the time to research on what your people are doing and what they need.
If you have a lot of tasks overhead and your business is striving hard to tackle and manage everything simultaneously, then of course, you could do much better with an outsourcing partner. Why not outsource to the professional experts in India?
Moreover, India has several dedicated advantages for western or middle-east companies looking to outsource work, especially in the field of programming and web design. There are a number of web design and programming IT professional services in India and western companies can rely on these without a second thought.
Also Read: 20 free fonts for professional web design
So, once you decide to give your web projects to others, make sure you contact the best outsourcing company in India.
Let’s face it. Working with Indian web designers and developers isn’t for everyone. They might not be in your time zone, especially for those based in the U.S. and the U.K. and even the Middle-East companies. It’s not the same as meeting a designer face-to-face and explaining each of the points in detail as and how you want.
But, do not worry! Of course, a number of companies in the U.S. and the U.K. and even the UAE are reaching out to the outsourcing work professionals in India and seeking assistance for getting their tasks accomplished with ease and at an affordable cost. The quality is also the best in the industry incorporating all the latest trends and technologies.
If you aren’t comfortable with communicating online, maybe through Skype, G Talk, phone or email, with never seeing your work being done, you won’t like outsourcing too much. You have to be comfortable with delegating work to the designer, not worry about how it’s done.
Related to that is what sort of work you delegate. Because you don’t interact directly with the designer, outsourcing works best if work and instructions are simple and clear, or if you’re prepared to allow a fair degree of discretion to the designer. If, for instance, you want the designer to understand complicated information architecture, outsourcing simply isn’t going to work for you, unless you have a clear blueprint, wire-frames and instructions on the process for them.
There are thousands of website design and development companies in India. And some of them are going to be lousy. How do you find the one that’s just right for you? Here’re a few pointers.
1. Look at their portfolio. Are you prepared to accept work of this quality? Sometimes, there may be great aesthetics and poor usability (or less frequently, the other way round).
2. Look at what their clients think of their work. Even ask for client references and talk to their clients.
3. Ask them what software/technologies they work with. Are you prepared to accept work done this way?
4. Do they follow a well defined process (or any process at all)? Ask them to tell you how a project will proceed if you give them one.
5. Do they communicate well? This is critical for you, especially since you will communicate on Skype/G talk, phone or email. If this doesn’t happen, what you get might be WAY different from what you’ve asked for. There are a couple of ways you can assess this: –
Look at the emails/phone communication from the team when you make your first contact. Is this communication sufficiently clear and professional?
Ask for an interview with the web designers that you will deal with. Talk to them, get to know them, find out what they’re like – are these the kind of guys you’ll be comfortable working with?
6. Experience: When you assess their portfolio examine their experience in the relevant field. Unless they have experience in handling similar projects you cannot assure whether they can provide you with an exceptionally aesthetic website or whatever the project you are outsourcing. Ask them whether they can give you references for the projects they have worked upon. You can contact their clients and ask them for their experience.
7. Ask them for a tentative project schedule. Are you prepared to work with this sort of project completion time?
8. Documentation: Fix everything! Now you know who is going to work on your project and you pay them an advance too! But, after a few days, they are not picking up your calls or responding to your Email? What you do?
Your project is incomplete and you have other tasks to be managed and there is no time to look for another alternative. What do you do now? How do you manage? If you had documented everything long back before you both set out to work together things would have been much easier and your project would have been smoother. They belong to a different nation! So, documentation is necessary to eliminate potential risks.
9. Whenever you communicate, assess their response to every email you send. Are they prompt? Do they address all the issues you bring up?
10. Find out if they offer complementary or related services. If they offer web programming, brochure design, SEO or web advertising as well, you can use these as value added services as well. Besides, if they manage to offer these services, chances are that they’re reasonably established.
11. Google for them. Look at their backgrounds, recognitions and verify them.
12. Will you need them to work during your office timings (this could be their night hours) during a part of your workday? Do they offer you this flexibility at all?
You need to decide what engagement model you’ll work with. You can pick various models depending on the amount of control and flexibility you want. There are 3 common outsourcing models:
1. Time and material model –You buy a certain number of hours of work every month.
2. Staff augmentation –You hire a designer/developer. He/she works as your offshore employee.
3. Fixed scope fixed quote –You pay for every project or chunk of work. You might choose to pay, for instance, for every website.
Ask yourself which of these models will work for you. Talk to potential vendors, ask them to assess which models are best for you. Ask them if they are comfortable with each model.
The chief appeal of outsourcing is low cost. Paradoxically, though, once you do decide to outsource, lowest cost is a bad criterion on which to evaluate potential partners. Some of our clients have told us horror stories of how they hired designers at rates you won’t even laugh at, and got cringe-worthy designs.
The key factor is this. No matter which company you hire, their prices are going to be WAYY lower than anything you pay for such service in the Americas, Europe or any other part of the world. Therefore, what you need to look at is everything else; you need to evaluate them on the other criteria listed above.
Are you planning to outsource your business projects that includes web design or web development to someone in India?
Then, we are here to help you!
Acodez IT Solutions is an outsource website designing company in India offering all kinds of web design and development services to companies all over the world. We have already helped many of our clients across the globe with our services. They can sit and relax after outsourcing their important tasks to us because we are highly experienced and provide them with A to Z support to help them achieve the best results. We are also a SEO agency based in India offering all kinds of digital marketing and SEO services to ensure you achieve a great deal of visibility online. For further enquiries, contact us today!
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